Client audio settings

This option controls how the sound from the remote application or desktop is directed to the client machine.

Select 'Enable Audio' to disable client audio mapping. This does not affect the client to server audio data, which is controlled through the "Remoting client devices" policy.

The audio quality between client and server can be set from the Sound Quality drop-down menu. The available options are High, Low and Medium.

The lowest and highest port number ranges must be between - 16384 to 65535

Troubleshooting:
The server audio options take precedence over these settings, so selecting high quality from the client might not result in a high quality audio being used. The server cannot increase the quality of the audio selected by the client.


Supported on: All Receiver supported platforms
Enable audio
Registry HiveHKEY_CURRENT_USER
Registry PathSoftware\Policies\Citrix\ICA Client\Engine\Lockdown Profiles\All Regions\Lockdown\Virtual Channels\Audio
Value NameClientAudio
Value TypeREG_SZ
Default Valuetrue,false
True Valuetrue,false
False Valuefalse
Sound quality


  1. High
    Registry HiveHKEY_CURRENT_USER
    Registry PathSoftware\Policies\Citrix\ICA Client\Engine\Lockdown Profiles\All Regions\Lockdown\Virtual Channels\Audio
    Value NameAudioBandwidthLimit
    Value TypeREG_SZ
    Value0-
  2. Medium
    Registry HiveHKEY_CURRENT_USER
    Registry PathSoftware\Policies\Citrix\ICA Client\Engine\Lockdown Profiles\All Regions\Lockdown\Virtual Channels\Audio
    Value NameAudioBandwidthLimit
    Value TypeREG_SZ
    Value1-
  3. Low
    Registry HiveHKEY_CURRENT_USER
    Registry PathSoftware\Policies\Citrix\ICA Client\Engine\Lockdown Profiles\All Regions\Lockdown\Virtual Channels\Audio
    Value NameAudioBandwidthLimit
    Value TypeREG_SZ
    Value2-

Enable Real-Time Transport
Registry HiveHKEY_CURRENT_USER
Registry PathSoftware\Policies\Citrix\ICA Client\Engine\Lockdown Profiles\All Regions\Lockdown\Virtual Channels\Audio
Value NameEnableRtpAudio
Value TypeREG_SZ
Default Valuefalse
True Valuetrue,false
False Valuefalse
Lowest Port Number

Registry HiveHKEY_CURRENT_USER
Registry PathSoftware\Policies\Citrix\ICA Client\Engine\Lockdown Profiles\All Regions\Lockdown\Virtual Channels\Audio
Value NameRtpAudioLowestPort
Value TypeREG_DWORD
Default Value16500
Min Value16384
Max Value65535
Highest Port Number

Registry HiveHKEY_CURRENT_USER
Registry PathSoftware\Policies\Citrix\ICA Client\Engine\Lockdown Profiles\All Regions\Lockdown\Virtual Channels\Audio
Value NameRtpAudioHighestPort
Value TypeREG_DWORD
Default Value16509
Min Value16384
Max Value65535
Allow Real-Time Transport through NetScaler Gateway
Registry HiveHKEY_CURRENT_USER
Registry PathSoftware\Policies\Citrix\ICA Client\Engine\Lockdown Profiles\All Regions\Lockdown\Virtual Channels\Audio
Value NameEnableUDPThroughGateway
Value TypeREG_SZ
Default Valuefalse
True Valuetrue,false
False Valuefalse

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